Thank you for visiting www.stecconaturahk.com and your continued support for Gelaterie Stecco Natura. Icy Matters Limited (“Icy Matters”) is the exclusive franchisee of Gelaterie Stecco Natura in Greater China. This Privacy Policy will outline how we collect, use, store and disclose personal information of customers. By accessing this website, you hereby consent to the use of your information, including personal information, either provided by you or others in the way described in this Privacy Policy.Please note that this Privacy Policy will not apply to websites or services that display or link to a different privacy policy even if the links to those websites were found on this website.


How does Icy Matters Collect Information from Customers?

We may collect information about you:



What type of Information canIcy MattersCollect from Customers?

By accessing our website or attending our physical stores and purchasing our products, the personal information that we may collect include:



Automatic Data Collection – Cookies and Web Beacons

Our website may automatically collect information from you via the use of files called cookies. Cookies are files that are stored on your computer when you visit a website and will record data such as standard internet log information such as your Internet service provider, your operating system, browser type, website that referred you etc. and visitor behaviorinformation such asparts of the website viewed and the number of times you have visited our website. Our website uses Google Analytics which employ the use of cookies to tell us how visitors interact with our Website and how we can make it better so you can have a more personalized experience when using our website. For more information about Google Analytics, please visit http://www.google.com/analytics/learn/privacy.html.


Most internet browsers accept cookies as a default setting but such settings can be altered to refuse accepting cookies or to ask for permission prior to accepting cookies. If you wish to understand your browser’s settings in relation to cookies, refer to your browser’s help menu.


As some cookies are essential to access certain areas of the Sites, please note that disabling your browser from accepting cookies may cause parts of our website and/or its features to be inaccessible or functioning poorly.

How does Icy Matters use information collected from you

We may collect, hold, and use personal information for reasons such as:



How does Icy Matters hold information and safeguard said information?

We strive to keep your interactions with our website or information other provided safe and secure. Accordingly, we have implemented administrative, technical, and physical measures to protect all personal information in our possession against theft, loss, as well as unauthorized actions including access, use, modification, and disclosure. Despite the safeguard mechanisms which we have in place, we cannot absolutely guarantee the security of any information you provide to us against all cybercrimes.


Who does Icy Matters Share Information with?

We have built this website solely for the use of those located within the Greater China region. Subject to this in mind, we may share:



We may also share aggregated or anonymized information that does not directly identify you.


Rights over your Information

By providing Icy matters information about you, you have the following rights over that information:



If you wish to exercise or make a query about any of the above rights, please feel free to contact us using the contact method provided below. Prior to proceeding with any of your requests pursuant to you above rights, we will need you to confirm your identity and specify the information subject to which you wish to exercise those rights. Please note however, that your request to access, obtain, modify or prevent the use of your information may at times be denied due to reasons such as our obligations under certain laws or the unreasonable impact accessing your information would have on the privacy of others.


Changes to our Privacy Policy

Icy Matters may change or replace this Privacy Policy at their sole discretion at any time and without notice to you. Your continued use of our website and the way we handle your information will be subject to the Privacy Policy that is in force at the time of your use or our handling.


Contacting Icy Matters& Complaints

If you have any queries, issues or complaints about this Privacy Policy or anything detailed herein including your personal information or our handling of such, you may reach us by email at info@icymatters.com or by physical mail to:


Icy Matters Co. Ltd.
11/F Chun Wo Commercial Centre
25 Wing Wo Street,
Sheung Wan, Hong Kong


We will deal with all complaints as soon as we can and should you be unsatisfied as to how we proposed to deal with such an issue, you are free to make a complaint to the Privacy Commissioner for Personal Data, Hong Kong.